.inquiry-safety {
  margin: 0 0 18px;
  padding: 12px 14px;
  border-left: 4px solid var(--lime);
  border-radius: 6px;
  background: #f1f7ed;
  color: var(--ink);
  line-height: 1.7;
}

.inquiry-summary {
  margin: 18px 0 10px;
}

.email-intake-card {
  display: grid;
  grid-template-columns: minmax(220px, .75fr) minmax(440px, 1.25fr);
  gap: 24px;
  margin: 0 0 18px;
  padding: 24px;
  border: 1px solid var(--line);
  border-radius: 16px;
  background: linear-gradient(135deg, #fbfdfb 0%, var(--white) 55%);
  box-shadow: 0 14px 40px rgba(21, 34, 29, .06);
}

.email-intake-intro {
  display: flex;
  gap: 14px;
  align-items: flex-start;
}

.email-intake-icon {
  display: grid;
  flex: 0 0 46px;
  width: 46px;
  height: 46px;
  place-items: center;
  border-radius: 13px;
  background: var(--green);
  color: var(--white);
  font-size: 21px;
  box-shadow: 0 8px 20px rgba(29, 80, 55, .18);
}

.email-intake-intro h4,
.email-intake-intro p {
  margin: 0;
}

.email-intake-intro h4 {
  margin-top: 3px;
  font-size: 20px;
}

.email-intake-intro > div > p:last-child {
  margin-top: 6px;
  color: var(--muted);
  line-height: 1.6;
}

.email-intake-box {
  min-width: 0;
}

.email-connection-summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  padding: 14px 16px;
  border: 1px solid #dfe8e1;
  border-radius: 12px;
  background: var(--white);
}

.email-connection-main {
  display: flex;
  align-items: center;
  gap: 12px;
  min-width: 0;
}

.email-connection-main > div {
  display: grid;
  gap: 2px;
  min-width: 0;
}

.email-connection-main strong {
  overflow: hidden;
  font-size: 16px;
  text-overflow: ellipsis;
}

.email-connection-main small,
.connection-label {
  color: var(--muted);
  font-size: 12px;
}

.connection-dot {
  flex: 0 0 11px;
  width: 11px;
  height: 11px;
  border: 3px solid #eef4ef;
  border-radius: 50%;
  background: #8a948d;
  box-shadow: 0 0 0 3px #eef4ef;
}

.connection-dot.ready { background: #2f8b54; }
.connection-dot.error { background: var(--danger); }
.connection-dot.paused { background: #9a8d6a; }

.email-summary-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  white-space: nowrap;
}

.email-capabilities {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 10px;
}

.capability {
  padding: 6px 10px;
  border-radius: 999px;
  background: #f1f4f2;
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
}

.capability.on {
  background: #e9f6ed;
  color: #256b3c;
}

.email-connection-error {
  margin-top: 10px;
  padding: 10px 12px;
  border-radius: 8px;
  background: #fff0ed;
  color: var(--danger);
  font-size: 13px;
}

.email-settings-panel {
  display: grid;
  gap: 14px;
  margin-top: 14px;
  padding-top: 14px;
  border-top: 1px solid var(--line);
}

.email-simple-intake,
.email-account-form {
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: #fbfcfb;
}

.email-form-heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
}

.email-form-heading p {
  margin: 4px 0 0;
  color: var(--muted);
  font-size: 13px;
}

.step-number {
  display: inline-grid;
  width: 24px;
  height: 24px;
  margin-right: 8px;
  place-items: center;
  border-radius: 50%;
  background: var(--green);
  color: var(--white);
  font-size: 12px;
}

.secure-note {
  padding: 5px 8px;
  border-radius: 6px;
  background: #eef5ef;
  color: var(--green);
  font-size: 11px;
  font-weight: 700;
}

.email-intake-controls {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-top: 10px;
}

.email-intake-controls input {
  flex: 1;
}

.email-provider-row,
.email-server-grid,
.email-port-row {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.email-account-form > label,
.email-provider-row {
  margin-bottom: 12px;
}

.email-account-form input,
.email-account-form select,
.email-simple-intake input {
  width: 100%;
}

.email-account-form label > small {
  display: block;
  margin-top: 5px;
  color: var(--muted);
  font-size: 11px;
}

.email-advanced {
  margin-top: 10px;
  padding: 12px;
  border-radius: 9px;
  background: #f1f5f2;
}

.email-advanced summary {
  cursor: pointer;
  color: var(--green);
  font-size: 13px;
  font-weight: 700;
}

.email-server-grid {
  margin-top: 12px;
}

.email-server-grid fieldset {
  min-width: 0;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 9px;
  background: var(--white);
}

.email-server-grid legend {
  padding: 0 6px;
  color: var(--green);
  font-size: 12px;
  font-weight: 800;
}

.email-form-actions {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  margin-top: 14px;
}

.send-reply-button {
  border-color: #1f7044;
  background: #1f7044;
  color: var(--white);
}

.mail-sent-note,
.mail-send-hint {
  align-self: center;
  color: #256b3c;
  font-size: 13px;
  font-weight: 700;
}

.mail-send-hint {
  color: var(--muted);
  font-weight: 500;
}

.inquiry-badge.sent {
  background: #dff2e6;
  color: #1f7044;
}

.inquiry-list {
  display: grid;
  gap: 16px;
}

.inquiry-list.busy {
  pointer-events: none;
  opacity: .6;
}

.inquiry-card {
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--white);
  box-shadow: 0 8px 24px rgba(21, 34, 29, .05);
}

.inquiry-card-head {
  display: flex;
  justify-content: space-between;
  gap: 18px;
  padding: 18px 20px;
  border-bottom: 1px solid var(--line);
}

.inquiry-card-head h4 {
  margin: 6px 0;
  font-size: 18px;
}

.inquiry-card-head p,
.inquiry-card-head small {
  margin: 0;
  color: var(--muted);
}

.inquiry-card-status {
  min-width: 150px;
  text-align: right;
}

.inquiry-card-status select {
  width: 100%;
  margin-top: 8px;
}

.inquiry-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding: 14px 20px 0;
}

.inquiry-badge {
  display: inline-flex;
  align-items: center;
  padding: 5px 9px;
  border-radius: 999px;
  background: #edf3ef;
  color: var(--green);
  font-size: 12px;
  font-weight: 700;
}

.inquiry-badge.high {
  background: #fff0ed;
  color: var(--danger);
}

.inquiry-badge.approved {
  background: #e8f5e9;
  color: #256b3c;
}

.inquiry-body {
  padding: 16px 20px 20px;
}

.inquiry-original {
  margin-bottom: 16px;
}

.inquiry-original summary {
  cursor: pointer;
  color: var(--green);
  font-weight: 700;
}

.inquiry-message {
  margin: 10px 0 0;
  padding: 12px;
  border-radius: 6px;
  background: var(--paper);
  white-space: pre-wrap;
  line-height: 1.7;
}

.inquiry-analysis {
  display: grid;
  gap: 14px;
  padding: 16px;
  border-radius: 8px;
  background: #f8faf8;
}

.inquiry-analysis h5 {
  margin: 0 0 6px;
  font-size: 14px;
}

.inquiry-analysis p {
  margin: 0;
  line-height: 1.7;
}

.inquiry-analysis textarea {
  width: 100%;
  min-height: 150px;
  resize: vertical;
  line-height: 1.7;
}

.inquiry-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 14px;
}

.inquiry-loading {
  padding: 30px;
  text-align: center;
  color: var(--muted);
}

@media (max-width: 720px) {
  .email-intake-card {
    grid-template-columns: 1fr;
    padding: 18px;
  }

  .email-intake-box {
    min-width: 0;
    width: 100%;
  }

  .email-connection-summary {
    align-items: flex-start;
    flex-direction: column;
  }

  .email-summary-actions,
  .email-manage-button {
    width: 100%;
  }

  .inquiry-card-head {
    flex-direction: column;
  }

  .inquiry-card-status {
    min-width: 0;
    text-align: left;
  }

  .email-intake-controls {
    align-items: stretch;
    flex-direction: column;
  }

  .email-intake-controls input {
    min-width: 0;
    width: 100%;
  }

  .email-provider-row,
  .email-server-grid,
  .email-port-row {
    grid-template-columns: 1fr;
  }

  .email-form-heading {
    flex-direction: column;
  }
}